1. We have mispresented the members area contents

2. You have not been able to access the members area through a fault by us notwhithstanding the nature of the internet can mean occasional, brief interruptions of service.

3. As required by law.

If requesting a refund or any other billing/members area access problem please provide us with as much information as you can:
The billing company you used
Name on the credit card you used
Email address you used when you joined
Your Usrid